Services to Ignite Success

We have one process and three areas of service: We facilitate our 5-Step Ignition Formula™ to bring leaders, their team and customers onto the same strategic page. Teams are clear, focused and fired up to help their team and customers succeed at a higher level.






Our 5-Step Ignition Formula™ is a creative, collaborative strategic focusing process that builds buy-in throughout.

Every project is a unique blend of budget, client need, and other project specifications and as a result, projects are customized to reflect those unique elements.

Three core areas and tools we use to unite teams, ignite focused creativity and fuel the potential of the organization. 

Brand Ignition
Based on over 15 years of experience in the arena of branding and marketing related work we have developed a highly effective framework to bring leaders, teams and customers onto one page. We call it our 1-Page Brand Platform™. It brings all of the key information (vision, mission, values, brand message etc.) required to communicate and live a brand onto one page. The process and framework unify teams and energizes marketing and sales efforts.

1-Page Brand Platform™ PDF

Customer Experience Ignition
Right now, our most popular tool to bring leaders and the team onto one page regarding their current and desired customer experience is Customer Journey Maps. Journey Maps are a tried and true service design and innovation framework. They provide the level of specificity leaders and teams need to make targeted improvements and develop highly relevant solutions, content, tools etc.

Journey Maps PDF

Innovation Culture Ignition
Innovation is a hot topic and a common strategic pillar. We facilitate one core tool to help leaders and teams get on the same page regarding their current and desired culture of innovation. We are certified to administer and facilitate the Situational Outlook Questionnaire (SOQ) developed by creative problem solving and innovation pioneers Creative Problem Solving Group based in Buffalo, NY. If you want to take a quick and deep pulse of your team or organization you’ll want to learn more about the SOQ survey utilized by GE, 3M, Intel and many other innovation leaders.

Situational Outlook Questionnaire PDF